1a.  How can i order and download the FREE samples?
1b.  how can i download my samples?
2.   What if i cannot download my samples or if something goes wrong?
3.   In what format are these samples?
4.   Who made all these samples?
5.   Can i use these samples in my productions? even if i release a track officially?
6.   How is it possible that i have seen the "Hardcore Essentials" pack also on Vip Zone Samples?
7.   Can i sell samples bought from your website?
8.   Can i get a refund if i dont like the samples i bought?
9.   I cannot open the file i downloaded? whats wrong?
10. I dont have paypal or a credit card, can i still purchase and download the samples?
11. Can i open soundfonts sf2 files in fruity loops / FL studio? if yes then how?

1a. Instructions on how to order and download the FREE samples can be found here

1b. login to your account and click on "my account" then you will see on top the order history,
      click on it and scroll down at the bottom of that page you can download your files.
      More info on how to download the FREE samples in your account can be found here

2.   dont worry, if anything goes wrong you can contact us here
      we find out what the problem is and let your know asap.

3.   Mostly the samples are in high quality wav format unless stated otherwise, like a reason refill its in
      rfl format and soundfont files are in SF2 format

4.   All samples on our website are made by Shock Force except the Nutty Trance Hardstyle Manipulation package,
      this is made by Nutty Trance

5.   Yes 100%, if you bought a sample pack on our website your can use them royalty FREE

6.   Well, we work togehter with Vip Zone Samples, they have a NON-EXCLUSIVE right to sell the "Hardcore Essentials"
      plus the "Hardstyle pro samples 2008" Pack For us.
      Shock Force, owner and producer of Hardsamples.com is 100 percent copyright holder of these packs.

7.   NO, Aboslutely NOT ! You have only the right to use the samples in your productions but you
      may not sell our sample packs

8.   No, we are sorry for that but we cannot do that because its a digital product.

      If you have a MAC and having difficulties opening the rar file please install UnRarX_2.2 on your MAC

10. Yeah, sure if you dont have paypal or a credit card you can select the
      "bank Transfer or direct deposit" option at the payments page.
      After completing your order you will see our bank account detail
      After we have received the money in our account your downloads
      will be activated in your account, you will receive an email from us.

11. Yes you can open soundfonts sf2 files in fruity loops / FL studio with the fruity soundfont player
      Instructions on how to open the soundfonts in fruity loops / FL studio can be found here